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Tuesday, December 07, 2010

Emergency Phone Numbers for San Francisco -- updated Dec 2010

FIRST:

The first thing to know about making 911 emergency calls in San Francisco is that calls made from a cell phone may not go where you want them to go. If you call from or near a state highway your call may be routed to a central CHP dispatch center miles from San Francisco.

Resolve the problem by putting the San Francisco Central Dispatch telephone number directly into your cell phone's memory. The SF Dispatch number is: . This dispatch serves San Francisco police, fire, ambulance and rescue

Again: You can use 911 and reach SF Dispatch from anywhere in San Francisco -- except -- near major freeways and highways where 911 calls are routed out of San Francisco to CHP centers.

SECOND:

You need to know about San Francisco's 311 Call Center. One call does it all. City services are simplified. The service is available 24-hours a day, 7-days a week, 365-days a year.

The City and County of San Francisco established 311 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to highly-trained Customer Service Representatives ready to help with general government information and services.

Note: 311 is not an emergency number. If you experience an emergency call 911 or call SF Dispatch directly at .



Here's how to reach 311
-- Dial 3-1-1 toll free within San Francisco (for TTY, press 7 after calling)
-- From outside San Francisco, dial  (for TTY, press 7 after calling)
-- TTY direct line 

Dialing 311 may not work with cell phones registered out of town. If you find you cannot get through on 311, try calling . This is the standard direct number.

THIRD:

Here are the vital and important phone numbers and resources for the City of San Francisco. To be sure you have this information when you most need it, print this posting and keep it handy. If the power and/or cable goes out, you may not be able to get online.

SFPD Non-Emergency Situations - :
The non-emergency line is for situations that require the police, but do not require an immediate police response (e.g., loud parties, a group of juveniles loitering in front of your home, noise complaints). Here are other contacts:
·         Department Telephone Directory
·         Anonymous Tip Lines
·         District Station Email List
·         Anonymous Tip Lines

U. S. Coast Guard for San Francisco Bay and coastline:
  • USCG San Francisco Bay and Ocean Emergencies  or  or 911
  • Coast Guard Station San Francisco, located on Yerba Buena Island, can be reached at .
  • Coast Guard Station Golden Gate, located at Fort Baker near Sausalito, can be reached at . This number may also be used for emergencies.
  • The Public Affairs office of Coast Guard District 11 Headquarters, located at Coast Guard Island, Alameda, can be reached at . If the call is not quickly answered you can contact the Public Affairs Duty Officer at .
  • For continuing news from USCG District 11 headquarters please go to D11 Public Affairs Media Port
  • For more contact details go to: U.S. Coast Guard Emergency Phone Numbers and Contact Info plus America's Waterway Watch for San Francisco Bay.
  • Contact the Coast Guard on Marine Channel 16
National Weather Service -- SF Bay Area and Monterey Section
  • Recorded forecast 24 hrs/day, 7 days/week by calling: 
  • A forecaster is available to answer questions M-F 8am-4pm:
  • website: http://www.wrh.noaa.gov/mtr/
The FBI San Francisco Office:
San Francisco Office of Emergency Services:
San Francisco Fire Department (SFFD):
  • If there is a medical emergency in progress call 911 or
  • If there is a fire in progress call 911 or
  • SFFD Administrative Officer: (M-F 8am-5pm)
  • SFFD Department master phone and email list: http://www.sf-fire.org/index.aspx?page=8
Bay Area Rapid Transit District (BART):
San Francisco 311

Call 311 from within the City and County of San Francisco. The City and County of San Francisco established 3-1-1 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to highly-trained Customer Service Representatives ready to help with general government information and services,24-hours a day, 7 days a week, 365 days a year.
  • From San Francisco, dial 311 (Voice/TTY) toll free.
  • From outside San Francisco, dial 415- 701-2311 (Voice/TTY).
  • TTY direct .
Earthquake and Disaster Information and Help Sources:

Transit Info Note:

If you need transit information DO NOT call the 311 Call Center. There is a special dedicated service to answer all Bay Area transit questions. Just call 511 from any Bay Area telephone. You can also get information online at www.511.org

For transit information that is specific to San Francisco contact the San Francisco Municipal Transportation Agency (SFMTA) at www.sfmta.com

Also check the resources listed along the right side column of this blog 

3 comments:

Anonymous said...

Great Info!

Anonymous said...

thank you for posting this!!!

Anonymous said...

This was extremely helpful...Thank you!!!

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